When you assemble a new PC selecting parts of your choice, perhaps the most important component is a Motherboard.

I came across the other day where a newly assembled PC using Gigabyte GA-Z270M-D3H motherboard failed to install Windows 10 operating system from a purchased USB flash drive installation media.  It hanged almost at the end of installation.  No matter how you change the set up in BIOS (Basic Input/output System), it could not be installed.  The assembled PC was meant to be a “Game” PC where with a top class graphics card attached.

I suspected it was to do with USB port and driver.  My guess was right.  Then I changed the installation media to DVD base using additionally installed internal fix DVD drive.  It worked fine and completed the installation.

DVD drive is connected to the motherboard together with other storage Hard Disc media using SATA port are recognised by the motherboard at very basic level. Where as USB media requires corresponding drivers to be loaded by the operating system at the end.  I suspect what happened was;

  • (a) At a beginning of Windows 10 installation using USB flash base installation media, it worked all right
  • (b) However, when the Windows 10 installation was almost completed and USB media recognition was passed onto Windows 10 operating system, it would not be recognised because no corresponding USB drivers were not loaded yet.

So, the safest way to install a new operating system is to use DVD base media with an internal fixed DVD drive but not USB flash based media.  Once the operating system is up and running, usually those USB ports and media will be recognised without any problem.  However, under certain circumstances, you have to install USB 3 driver comes from motherboard manufacturer’s utility media to get those USB media to be recognised.  (As the matter of fact, for testing purpose, I installed Windows 7 from DVD base media first on the Gigabyte GA-Z270M-D3H PC using a external USB connected Blu-ray drive.  Installation was completed without any issue.  However, after the installation it would not recognise other USB storage media such as USB flash disc or external USB hard drives.  I had to install utility DVD disc from Gigabyte for USB 3 drivers for the other USB media storage to be recognised).

14/8/18  Reply to Gunner

Hi Gunner.  This was posted more than a year ago.  Sometimes, USB base installation media of Windows 10 miserably fails.  It’s to do with USB driver (timing of installation).  On a contrary, internal DVD drive is connected to SATA port so it works very low level.  As such, if you use DVD medial instead of USB media for fresh install of Windows 10, it should work.  Harry

Hi Gunner again.  First, you have to create installation DVD media.  Follow the link https://www.microsoft.com/en-au/software-download/windows10.

Then, underneath the “Create Windows 10 installation media” – click “Download tool now” to download media creator tool.  Once the tool is downloaded, run the tool. Depend upon your Windows 10 version you have to choose either 32 bit (x86) or 64 bit  (x64).  Once you burn the installation media on DVD, insert the DVD into the internal DVD drive and start your PC.  Make sure you PC is set to run internal DVD drive as 1st bootable drive.  During the installation you have to choose Windows 10 Pro or Windows 10 Home – it depends on purchased USB media Windows 10 – use the product key comes with it.  They everything should go OK.

Your comments are welcome (subject to moderation).  Nickname is allowed for comment posting, however, you must provide a valid e-mail address (will not to be displayed).  If you fill out Website box, website address will be linked on your name appeared on the comment.  As regard to the treatment of your e-mail address, please refer to ACE PRIVACY POLICY.